Payment Terms

These Payment Terms explain how purchases, credits, subscriptions, billing, renewals, cancellations, and payment disputes work on BEDOPE.

1. Credit-Based System

BEDOPE uses a credit-based system. Credits are required to generate or process content using AI models. Different tools, models, durations, resolutions, quality settings, and processing modes may require different amounts of credits. The required credit cost is displayed inside the Service before or during generation.

2. Purchasing Credits

Credits may be purchased as one-time credit packages; monthly subscription plans; annual subscription plans; promotional or discounted packages; subscriber top-ups; or referral or bonus credits.

Credits are digital access units used only inside the Service. Credits have no monetary value outside the Service and cannot be exchanged for cash.

3. Subscriptions

Subscriptions renew automatically unless canceled before the next billing date. By purchasing a subscription, you authorize recurring charges to your selected payment method.

A subscription may include a fixed number of credits per billing period and additional benefits shown on the pricing page. Monthly subscription credits may reset each billing period unless otherwise stated. Unused subscription credits may not roll over unless expressly stated on the pricing page.

4. One-Time Top-Ups

One-time top-ups are separate from subscriptions and provide a fixed number of credits. Top-ups do not automatically include subscription benefits unless expressly stated.

5. Credit Expiry

Monthly subscription credits reset at the start of each billing period and do not roll over: any unused subscription credits from the previous period are removed when the new period's credits are granted, so you never hold more than one period's allotment at a time. One-time top-up credits and any bonus or promotional credits (including signup and free-trial bonuses) expire 6 months after they are added to your account. When you generate content, subscription credits are used before top-up and bonus credits. Expired credits are removed automatically and are not refundable or recoverable.

6. Free Trial

We may offer a free trial of a subscription plan. A valid payment method is required to start a trial, but no charge is made during the trial period. At the end of the trial, your payment method is automatically charged the plan's price and the subscription then renews automatically each period until you cancel. You may cancel at any time before the trial ends to avoid being charged. Any trial bonus credits follow the Credit Expiry section above. A free trial is limited to one per account, and may be further limited per person, household, or payment method; we may decline or revoke a trial we reasonably believe is being abused.

7. Payment Processor

Payments are processed by third-party payment providers. We do not store your full card details. Payment information is handled by the payment processor according to its own terms and privacy policy.

8. Taxes

Prices may be shown with or without taxes depending on your location and applicable law. You are responsible for any applicable taxes, duties, or charges connected with your purchase.

9. Failed Payments

If a payment fails, is declined, reversed, disputed, or suspected to be fraudulent, we may suspend or restrict your account; disable access to paid features; remove credits linked to the failed payment; cancel your subscription; or request additional verification.

10. Pricing Changes

We may change pricing, credit costs, subscription plans, top-up packages, and included benefits at any time. Changes do not affect purchases already completed, but may apply to future renewals, future purchases, or future use of the Service.

11. Billing Errors

If you believe you were charged incorrectly, contact us at billing@bedope.ai within 14 days of the charge. Please include your account email; date of charge; amount charged; payment method used; reason for the dispute; and screenshots or receipts if available. We will review billing issues in good faith.